Clear booking terms for Swan City Cabs

A booking is treated as confirmed once Swan City Cabs accepts the request and sends confirmation through the website, SMS, or another supported contact method.

Fare estimates shown on the website are based on the route, booking time, selected vehicle, and any applicable extras. Final pricing can change if the entered address, route, waiting time, or service details change.

Airport pickups may include an airport pickup fee where applicable. Please include the correct terminal and flight details when booking so your airport pickup can be planned accurately.

Traffic, road closures, event conditions, and flight changes can affect travel and pickup timing. Availability depends on driver location, booking time, and the accuracy of the booking information provided.

If you need to cancel, please do so as early as possible through the available booking or tracking options. Late cancellations or no-shows may affect service availability for future bookings and may attract charges where applicable.

Baby seat, Maxi Cab and wheelchair taxi bookings are available — select the right option at booking and contact Swan City Cabs before travel if you need any special setup confirmed.

CabCharge, PTSS, card payments and online payment are accepted. If you need a specific business or subsidy arrangement, contact Swan City Cabs before travel.